All the answers

At Logix Across, we prioritize efficiency and transparency. We assess your shipping needs, recommend tailored solutions, and manage every step, from pickup to final delivery, ensuring a seamless experience.

You can reach our support team via phone, email, or our online chat feature for prompt assistance with any questions or issues.

We provide a wide range of logistics solutions, including air freight, ocean freight, road freight, rail freight, courier services, and specialized shipping for oversized, hazardous, or temperature-sensitive cargo.

Our fleet includes delivery vans for small loads, multi-purpose trucks for diverse cargo, and heavy-duty haulers for bulk or oversized shipments, all equipped with advanced tracking and safety features.

With over a decade of experience, a 98% on-time delivery rate, and advanced tracking systems, Logix Across guarantees dependable and secure shipping solutions.

We build trust through transparent pricing, real-time tracking, responsive support, and a dedication to delivering your goods safely and on time.

Delivery timelines vary depending on the service selected and the destination, but we provide accurate estimates and prioritize punctuality for all shipments.

Absolutely. We offer recurring shipment plans tailored for businesses requiring regular logistics support, streamlining your supply chain operations.

Yes, we specialize in transporting oversized and heavy cargo, using equipment like flatbed trucks and rail services for safe and efficient delivery.

We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms, ensuring convenience and flexibility.

You can easily request a quote through our website by providing shipment details like weight, dimensions, and destination. Our team will respond promptly with a customized estimate

We cater to industries including e-commerce, manufacturing, pharmaceuticals, agriculture, retail, and more, adapting our services to meet unique logistics demands.

Yes, we specialize in international shipping, offering customs clearance, documentation support, and seamless multimodal transport to over 100 countries.

Yes, we provide insurance options to protect your cargo against unforeseen damages, giving you peace of mind during transit.

We offer real-time tracking through our online portal and mobile app, allowing you to monitor your shipment’s progress from start to finish.

We implement strict packaging standards, secure loading procedures, and advanced vehicle monitoring systems to safeguard your shipments.

We can accommodate shipments of all sizes, from small parcels to oversized cargo. For specific size and weight limits, our team can provide customized solutions tailored to your needs.

Our services are available 24/7 to ensure that your shipments are handled promptly and efficiently, regardless of the time or day.

We simplify customs clearance by managing all documentation and ensuring compliance with international shipping regulations to avoid delays at borders.

Yes, you can make changes or cancel shipments, subject to terms and conditions. Contact our support team for assistance.

Typically, you’ll need a commercial invoice, packing list, bill of lading, and any required permits or certificates. Our team will guide you through the documentation process.

Yes, our expedited services include same-day delivery options for urgent shipments within specific regions.

We use industry-standard packaging, secure loading techniques, and advanced monitoring systems to ensure your goods are protected throughout the journey.

Yes, we specialize in reaching remote locations through our extensive delivery network and tailored logistics solutions.

Intermodal shipping combines multiple modes of transport, such as rail, road, and sea, to optimize costs and efficiency while ensuring seamless delivery.

In the rare event of damage, our claims process is quick and straightforward. If you’ve opted for insurance, compensation will be provided based on the policy terms.